Moving towards becoming Sustainable Consumer.
Department of Consumer Affairs launches Smart Consumer mobile app.
A new era for consumers in India CPA 2019.
It can be confusing deciding who to contact when you have a consumer problem. The following links provide information about where to go for consumer help.
NCH is a project of the Union Ministry of Consumer Affairs operates under the Centre for Consumer Studies at Indian Institute of Public Administration. The Project recognizes the need of consumers for a Telephone Helpline to deal with multitude of problems arising in their day-to-day dealings with business and service providers. NCH provides a National Toll Free No-1800-11-4000. SMS can also be sent to +918130009809 (charges apply) mentioning the name and city. A consumer can call to seek information, advice or guidance for his queries and complaints.
Advice on your rights as a consumer when buying goods and services within the India is now provided by the Consumer Helpline. Consumer Help Line is a one stop shop offering free help and advice to all consumers across the country. If they can't help you, they'll direct you to someone who can. It helps you avoid scams, dodgy deals, make a complaint and stay up to date with consumer law. More about Consumer Helpline .
Consumer Advice Centre provides free specialist advice to consumers on issues like:
Consumer rights
Faulty goods
Shopping complaints
Home maintenance and repairs
Consumer credit purchases
Holiday complaints and many more
The Consumer Advise Centre is funded by the Department of Consumer Affairs and identified Consumer Education & Research Centre as one of the Consumer Advice Centers. To register a consumer complaint online click here or for advice please
click
The CORE Centre has been set up with assistance by the Ministry of Consumer Affairs, Food and Public Distribution, Government of India, to provide a most scientific and effective system of collection and dissemination of consumer related information. If you have any grievance against any Brand, Product or Services please register with us for Redressal....
The customers right to be safe, informed, choose, and give input to the producers of the goods and services they use.
Consumer Protection Laws You Need to Know
India has unique legislation Consumer Protection Act 1986, under which consumer courts are established in each districts and states. Many consumers are not aware about the function of consumer courts. They do not know how to file effective complaints and win their battle in court.
An effective complaint is the battle half won. To know more please click
How to write consumer complaints
How to Approach a Consumer Organisation
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